Get answers to common questions about Restos online ordering system
Restos is a comprehensive online ordering system designed specifically for restaurants. It allows you to create your own commission-free ordering platform on your website, helping you avoid the high fees charged by third-party delivery apps while maintaining full control over your customer relationships and data.
Getting started is simple! Sign up for a free account, add your restaurant information and menu items through our dashboard, customize your ordering page to match your brand, then integrate it with your website. Our team provides support throughout the setup process to ensure everything runs smoothly.
You can have your online ordering system up and running in just 5 minutes! The basic setup involves creating your account, adding your menu, and customizing your brand colors. More advanced features like custom domain integration and payment setup may take a bit longer, but our streamlined process makes it as quick as possible.
Yes! Restos supports multiple languages including English, Spanish, German, Turkish, Russian, and Ukrainian. You can easily translate your menu items and ordering interface to serve customers in their preferred language, making your restaurant more accessible to diverse communities.
Absolutely! Restos includes free SSL certificate and hosting, allowing you to use your own custom domain name. This means your customers will order directly from your website (e.g., yourrestaurant.com/order) rather than a third-party platform, strengthening your brand and customer relationships.
Restos integrates with Stripe to support all major credit and debit cards, digital wallets like Apple Pay and Google Pay, and various local payment methods. You can also offer cash on delivery or pickup options. The payment integration is secure and PCI compliant, ensuring your customers' data is protected.
Our support team is available Monday through Friday, 9 AM to 6 PM UTC. We also provide comprehensive documentation, video tutorials, and a knowledge base available 24/7. For urgent technical issues, we offer priority support to ensure your ordering system stays online when you need it most.
You can reach our support team through multiple channels: email us at [email protected], use the live chat feature in your dashboard, or submit a support ticket through your account. We typically respond to inquiries within 2-4 hours during business hours, and often much faster for urgent issues.